Mono Solutions
All Systems Operational
Website ? Operational
Editor ? Operational
HAL ? Operational
RAI ? Operational
Scheduling ? Operational
E-mail Marketing ? Operational
E-commerce ? Operational
Customers ? Operational
Maps ? Operational
Third Party Products ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We would like to inform you that Mono’s servers will be down for maintenance the weekend December 11th and 12th, starting at 16.00 CET Friday December 10th. We expect everything to be back to normal Monday morning December 13th.

Why?
We need to do a full server migration of our V3, RAI and billing systems to modern hardware.

What is impacted?
During this weekend, RAI, our public APIs and the V3 editor will not be available. This means you will not be able to create any new sites and your V3 sites cannot be updated. Visitors will still be able to see the V3 websites, but they will not be able to make orders or bookings.

When is everything back to normal?
We expect everything to work as usual by Monday morning, but as this is a large operation we may require a few hours of downtime Monday morning. No matter what, you will get an email from us with the status Monday December 13th at 9.00 CET.

Our recommendations
We recommend that you don’t attempt to make any changes through RAI or on V3 sites during the scheduled maintenance. Important: If you attempt to make changes you may loose your data!
We also recommend that if you have customers on V3, that you notify them about this scheduled maintenance.
Posted on Nov 22, 09:25 CET
Websites uptime
Fetching
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Postmortem - Read details
Nov 24, 16:19 CET
Resolved - This is now resolved. Creation of sites through RAI is now working.
We will udpate the incident page with Postmortem later.
Nov 24, 12:58 CET
Investigating - We are experiencing issues with creating new sites through RAI. This includes copying/creating templates as well. If you provision sites through API you should be able to continue doing so.

The team is and will continue investigating the issue.
Nov 23, 21:54 CET
Nov 23, 2021
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.