Email logins issues with our third party email provider

Incident Report for Mono Solutions

Resolved

The Login issues with Cluster B have now been corrected and the incident is resolved.

Posted Aug 06, 2026 - 13:32 CEST

Investigating

Our email provider is currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP.
Their team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Posted Aug 06, 2026 - 12:41 CEST

This incident affected: Third Party Products.